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02 May 2024 World leisure: news, training & property
 
 
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SELECTED ISSUE
Spa Business
2013 issue 1

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Spa Business 2013 issue 1
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5   Editor's letter: Competition is everywhere
New spa rivals include pop-up operations without capital costs
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24   Project update: Floating point
Michel Kreuger, the man behind Amsterdam’s €9m Floating Gardens spa, tells Magali Robathan how the innovative project is shaping up
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26   Everyone's talking about...: Online reviews
Economists have revealed that just half a star difference in online consumer reviews can make or break a business. But are spa operators doing enough to boost their online reputation?

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30   Marketing: Award winning advice
Spa judge Samantha Foster shares her top tips on how to write an award application entry with a winning edge
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32   Interview: Deborah Szekely
The extraordinary Deborah Szekely has spent 73 years in the industry, creating Rancho La Puerta and the Golden Door. Her 90th birthday marked the dawn of a new era, with the launch of lobbying organisation Wellness Warrior. She talks to Liz Terry
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40   Research: Recovery begins
Hotel spas in the US are starting to bounce back from the economic downturn. Andrea Foster from PKF Consulting analyses its 2012 Trends® in the Hotel Spa Industry report
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46   Trends: Watch this space
The Brazilian middle class, millennials and gamification will have a significant impact on the spa industry moving forwards. Health and wellness experts at global foresights firm The Futures Company tell us why and suggest other trends to keep an eye out for

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52   Promotion: company profile: Thalgo
Spa Business talks to Bernard Sirop, managing director of Thalgo, about the evolution of the company and where it is set to go in the future
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54   Spa science: Entering the telo-age
Jay Williams explains the science behind telomere health – DNA structures linked to cellular ageing – and how it can be used in spas

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60   Top team: Botanique Hotel & Spa
The hottest new spa in Brazil is backed by leading entrepreneurs including The Body Shop’s Gordon Roddick and AOL co-founder David Cole. We find out more

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68   Spa tourism: Lithuanian largesse
Anni Hood takes a tour around a range of spas in Lithuania
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74   Investigation: Standard issues
Should the industry set global standards for spa management education? Rhianon Howells reports
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80   Mystery shopper: Club Med Cherating Beach
Jennifer Harbottle goes undercover at Club Med Spa Village in Malaysia
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84   Technology: Spa software CEO briefings
Insights on where spa technology is headed from the CEOs of leading spa software companies
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88   Promotional feature : Concept development
Special experiences are created when spa concepts are expressed through great design. Kate Corney talks to WTS president Gary Henkin and business partner Doug Chambers, principal of Blu Spas, about concept and branding
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90   Product focus: Amenities - part two
Amenities, which are often overlooked by spa suppliers, can bring in 20 per cent of revenue for a product house. Spa Business get the low-down
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94   Product news: Product news
Product and equipment launches
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98   Research: Fighting fat
A new type of ‘beige fat’ cell has been found to burn energy rather than store excess calories. Scientists say it could be key to tackling obesity
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